Support Center

We're Here to Help

Get support for any AnasTech product or service. Our team is available on WhatsApp 7 days a week — fast, friendly, and always on your side.

Get Support on WhatsApp

The fastest way. Average response time: under 30 minutes.

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Product Support

Select your product to get specific support with pre-filled context.

Muhius Sunnah

All-in-one Islamic management platform

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Khdimatul Ummah

Islamic community & charity management platform

Get Support

eBusiness

Complete business management SaaS for SMEs

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Hospital Care

Complete hospital management system

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Bulk SMS Platform

Enterprise SMS gateway for Bangladesh

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Response Time

< 30 mins

During business hours on WhatsApp

Emergency Line

24/7 Available

For critical production issues

Support Channels

WhatsApp + Email

Choose what works best for you

General FAQs

Our WhatsApp support is available Saturday through Thursday, 9:00 AM to 10:00 PM BST. For critical issues, we have an emergency line available 24/7.

We respond to WhatsApp messages within 30 minutes during business hours. For email, expect a response within 4 hours.

Yes. For Hospital Care and eBusiness enterprise clients, we offer on-site training and support visits in Dhaka. Contact us to schedule.

Yes. All our software products come with a 3-month free support period. After that, affordable annual maintenance contracts are available.

Absolutely. We actively take feature requests from existing clients. Major features are prioritized on our roadmap and some are included in maintenance plans.